Changing plans, cancelling, using a travel credit, or planning a multi-city or award trip on Southwest Airlines? Call and talk it through with a travel agent.
AirFlightSearch is an independent travel agency, not Southwest Airlines. We change and cancel tickets we issued. If you bought from Southwest Airlines or another site, we can walk you through your options and book a new flight, but that ticket stays with its seller.
Search available routes online or contact AirFlightSearch when a change, cancellation, or rebooking question needs personal support.
Tell us what you need and a travel agent will call you back.
Change options depend on the fare rules and on who issued the ticket. Call with your confirmation handy and an agent will go through what is possible, including pricing a new Southwest Airlines flight if that works out better.
We will go through the 24-hour rule, refund versus credit, and what a non-refundable fare still allows. Refunds on tickets we issued are handled by our desk directly.
If departure is close or has passed, move quickly: whoever issued the ticket controls same-day options on it, and we can book a replacement flight today if you need one.
Refund and credit value depends on the fare and on who issued the ticket. We service credits on tickets we issued and can explain how a credit held elsewhere is usually redeemed.
Southwest Airlines has long been known for not charging a separate change fee on its published fares, so date and time changes are typically limited to any fare difference. Same-day standby or same-day change availability can still depend on fare type and route.
Most Southwest fares can be cancelled for future flight credit, and some fare types may qualify for a refund to the original payment method. Rules can vary by fare (Wanna Get Away, Wanna Get Away Plus, Anytime, Business Select) and by how the ticket was purchased.
AirFlightSearch can help explain general options and route your support request. Some actions may still need to be completed with the original booking source or airline.
No. AirFlightSearch is independent and is not affiliated with Southwest Airlines or operated as an official airline website.