Changing plans, cancelling, using a travel credit, or planning a multi-city or award trip on Lufthansa? Call and talk it through with a travel agent.
AirFlightSearch is an independent travel agency, not Lufthansa. We change and cancel tickets we issued. If you bought from Lufthansa or another site, we can walk you through your options and book a new flight, but that ticket stays with its seller.
Search available routes online or contact AirFlightSearch when a change, cancellation, or rebooking question needs personal support.
Tell us what you need and a travel agent will call you back.
Change options depend on the fare rules and on who issued the ticket. Call with your confirmation handy and an agent will go through what is possible, including pricing a new Lufthansa flight if that works out better.
We will go through the 24-hour rule, refund versus credit, and what a non-refundable fare still allows. Refunds on tickets we issued are handled by our desk directly.
If departure is close or has passed, move quickly: whoever issued the ticket controls same-day options on it, and we can book a replacement flight today if you need one.
Refund and credit value depends on the fare and on who issued the ticket. We service credits on tickets we issued and can explain how a credit held elsewhere is usually redeemed.
Lufthansa groups its fares into tiers such as Economy Light, Classic, and Flex (with similar structures in Premium Economy and Business). Light fares are usually the most restrictive for changes, while Flex fares are designed for maximum flexibility.
Refund eligibility on Lufthansa generally depends on the fare tier purchased. Flex fares are typically the most refundable, while Light fares can be limited outside any applicable 24-hour cancellation window.
AirFlightSearch can help explain general options and route your support request. Some actions may still need to be completed with the original booking source or airline.
No. AirFlightSearch is independent and is not affiliated with Lufthansa or operated as an official airline website.